SPOKE SUPPORT

Help for your
garage and account.

Email support@bighelpers.in for help with Spoke. Include the app version and device type, but never send your password, verification code, private backup, API key or other secret.

Account and sign-in

Use the email address linked to your account and the current verification message. Check Spam or Junk if the message does not arrive. Account controls are available at spoke.bighelpers.in/account/.

Export or delete your data

Open Account in the app to export your garage or start account deletion. You can also use the web account-controls page. Deleting a community profile is separate from deleting the full Spoke account. See the Privacy Policy for active-service and recovery-copy retention.

Garage, rides and maintenance

Keep unknown details marked unknown instead of guessing. Imported ride files must represent your own completed activities. Maintenance reminders are estimates and do not replace physical inspection, manufacturer guidance or a mechanic.

Community help

Use Report on a post or reply that may violate the Community Guidelines. Blocking hides members from one another. Contact support for an account-level safety or moderation concern.

Before contacting support

• Confirm you are running the current App Store or TestFlight build.
• Restart the app and check your network connection.
• Record the exact action where the problem occurs without exposing private information.
• Do not uninstall the app if you have local-only garage data that has not been exported or backed up.

Company

Spoke is operated by Big Helpers Software and Solutions Pvt. Ltd. Support and privacy enquiries: support@bighelpers.in.